Your privacy matters to us. This Privacy Policy explains exactly what personal data PK 92 Game collects when you register, deposit, place bets or use any feature on the platform — and how we keep that data safe, who we share it with, and what control you have over it.
Six core commitments PK 92 Game makes to every player in Pakistan regarding the handling of personal and financial data.
All data transferred between your device and PK 92 Game is protected with TLS/SSL encryption. Whether you are depositing via JazzCash, checking your withdrawal status or reviewing your bet history, every connection is secured end-to-end.
PK 92 Game staff will never ask for your account password by any means — not by email, live chat or phone. Your password is stored in a hashed format and is never readable by our team. Keep your login details private at all times.
PK 92 Game does not sell your personal data to third-party advertisers or data brokers. Data shared with service providers is limited to what is strictly necessary for them to deliver their services on our behalf and is governed by data processing agreements.
Player data is stored on secured servers with access controls, regular security audits and monitoring in place. Payment information processed through JazzCash, Easypaisa, Raast and bank transfers is handled by PCI-compliant payment processors.
Registered players can request access to the personal data held on their account, ask for corrections, or request deletion subject to any legal retention requirements. Contact support to exercise any of your data rights and we will respond promptly.
You can opt out of promotional emails and SMS notifications at any time through your account preferences or by contacting customer support. Opting out of marketing will not affect transactional messages related to your account or bets.
As a PK 92 Game player, you have the following rights in relation to your personal data. Full details are in the policy sections below.
Request a copy of all personal data PK 92 Game holds about you.
Ask us to correct any inaccurate or incomplete personal data on your account.
Request deletion of your personal data, subject to applicable legal retention obligations.
Ask us to pause processing of your data while a concern or correction is being resolved.
Receive a copy of your data in a structured, machine-readable format on request.
Object to processing of your data for direct marketing purposes at any time.
Withdraw consent for optional data processing activities at any time without penalty.
Raise any privacy concern directly with our support team and receive a prompt response.
Summary: PK 92 Game collects the personal data needed to operate your account, process PKR transactions and deliver a safe betting experience. We do not sell your data. You can contact support at any time to access, correct or delete your information.
This Privacy Policy applies to all services provided by PK 92 Game, including the website at pk92game.app and the PK 92 Game Android app. It explains how we collect personal data, what we use it for, who we share it with, how long we keep it, and what rights you have as a player.
By registering an account or continuing to use PK 92 Game, you confirm that you have read this Privacy Policy and that you understand how your data is handled. If you do not agree with any part of this policy, please discontinue use of the platform and contact support to request account closure.
This policy should be read alongside the PK 92 Game Terms and Conditions, which govern your use of the platform more broadly. Where there is a conflict between the two documents regarding data matters, this Privacy Policy takes precedence.
We review and update this policy periodically. The "Last Updated" date at the top of the page reflects the most recent revision. Material changes will be communicated to registered players by email or in-platform notification before they take effect.
PK 92 Game collects personal data through a variety of touchpoints. The categories below cover the full scope of what we may hold about you depending on how you use the platform.
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, username | Registration and KY C verification |
| Contact Data | Mobile number, email address, city of residence | Registration and account updates |
| Financial Data | JazzCash / Easypaisa account number, bank account details, transaction history in PKR | Deposits, withdrawals and payment verification |
| Betting Data | Bet history, sports markets accessed, odds viewed, accumulator records | Each time a bet is placed or a market is visited |
| Technical Data | IP address, device type, browser version, operating system, app version | Automatically on each platform visit |
| Usage Data | Pages viewed, features used, session duration, navigation paths | Automatically via cookies and analytics |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | When you contact customer support |
Most of the personal data we hold is provided directly by you — during registration, when completing KYC verification, when making a deposit or withdrawal, or when contacting our support team. You are responsible for ensuring that the information you provide is accurate, current and complete.
When you visit pk92game.app or use the PK 92 Game app, certain technical and usage data is collected automatically. This includes your IP address, device identifiers, browser type and the pages or features you access during each session. This data helps us maintain platform security, diagnose technical issues and improve the overall experience for players in Pakistan.
In some cases we may receive data about you from third parties, for example from our payment processors when a JazzCash or Easypaisa transaction is completed, or from identity verification services used during KYC checks. We only use such data for the purpose for which it was shared and handle it with the same care as data you provide directly.
PK 92 Game uses your personal data only for the purposes set out below. We do not use your data in ways that are incompatible with these stated purposes without first obtaining your consent.
We do not use automated decision-making in a way that produces legal or similarly significant effects on you without human review being available. If you have concerns about how a decision affecting your account was reached, you can request a human review by contacting support.
Every time PK 92 Game processes your personal data, we do so on one of the following legal grounds:
Where we rely on legitimate interests, we carry out a balancing assessment to ensure our interests do not outweigh your right to privacy. You are entitled to request details of any such assessment by contacting our support team.
PK 92 Game uses cookies and similar technologies on the website and app. Cookies are small text files stored on your device that help the platform remember your preferences and activity between sessions.
You can control non-essential cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain platform features. Essential security cookies cannot be disabled as they are integral to account protection.
PK 92 Game does not use third-party advertising cookies or allow external advertisers to track your activity on the platform.
PK 92 Game does not sell, rent or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the specific purpose.
To process your PKR deposits and withdrawals, we share necessary financial data with payment service providers including JazzCash, Easypaisa and Raast operators, as well as bank and card processing partners. These providers process data solely for payment purposes and are bound by their own security and compliance standards.
Where KYC verification is required, we may share identity documents such as your CNIC with authorised identity verification service providers. These providers are contracted to handle such data securely and are prohibited from using it for any other purpose.
We use third-party providers for hosting, data storage, analytics and customer support tools. These partners process data on our behalf under data processing agreements that restrict how they may use the data and require them to implement appropriate security measures.
We may disclose personal data to law enforcement, courts or regulatory authorities where we are legally required to do so, or where we believe disclosure is necessary to prevent fraud, protect the safety of players, or enforce our Terms and Conditions.
In the event that PK 92 Game is involved in a merger, acquisition or asset sale, player data may be transferred as part of that transaction. We will notify affected players by email or in-platform notice if their data is to be transferred to a new controller as a result of such a transaction.
PK 92 Game retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including legal, accounting and compliance requirements.
When data is no longer required, it is securely deleted or anonymised. If you request deletion of your account, we will action this promptly and confirm the outcome, retaining only what we are legally required to keep.
PK 92 Game takes the security of your personal and financial data seriously. We have implemented a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction or disclosure.
While we apply robust security practices, no system is completely immune to risk. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players as quickly as practicable and take immediate steps to contain the incident.
You play an important role in account security too. Use a strong, unique password for your PK 92 Game account, do not share your credentials, and contact support immediately if you suspect any unauthorised access to your account.
PK 92 Game is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18. The registration process includes an age declaration, and we may request identity documents to verify age at any point.
If we become aware that an account has been registered by or on behalf of a minor, that account will be suspended immediately, any funds will be returned to the payment method used for deposit, and all associated data will be deleted except where retention is required by law.
If you are a parent or guardian and believe that a minor has registered an account on PK 92 Game, please contact our support team immediately. We will investigate and act without delay.
PK 92 Game may send you marketing communications by email or SMS about bonuses, PSL season promotions, new sports markets, app updates and other relevant offers. We will only send marketing messages where you have opted in during registration or where we have a legitimate interest in contacting you about services directly relevant to your existing account.
You can opt out of marketing communications at any time by updating your notification preferences in the account settings section of the platform, or by contacting customer support and requesting removal from our marketing list. Opt-out requests are processed within a maximum of five business days. After opting out, you will continue to receive essential transactional messages related to your account, deposits, withdrawals and bets — these cannot be switched off as they are necessary for service delivery.
Where you have consented to marketing, we may tailor offers based on your betting activity — for example, sending cricket-specific promotions during PSL season if your betting history shows a preference for cricket markets. This personalisation uses data held within your account and does not involve sharing your data with third-party advertisers.
As a PK 92 Game player, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe — typically within 30 days of receiving your request.
You can request a copy of all personal data we hold about you. We will provide this in a clear format, along with information about why we hold it, who we share it with and how long we keep it.
If any personal data held on your account is inaccurate or out of date, you can ask us to correct it. For basic account details you can update these yourself in the account settings. For identity or KYC data, contact support and provide the correct information along with supporting documentation if needed.
You may request deletion of your personal data. We will action this where we are not legally required to retain the data. Please note that financial transaction records are subject to mandatory retention periods and cannot be deleted on request during that period.
If you dispute the accuracy of data we hold, or have objected to processing and are awaiting the outcome of that objection, you can ask us to restrict processing of the relevant data in the meantime.
You can request a copy of data that you have provided to us in a structured, commonly used, machine-readable format. This right applies to data processed on the basis of consent or contract.
You can object to processing based on legitimate interests, including profiling for marketing purposes. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your interests.
To submit any data rights request, reach out via live chat or email support. We will verify your identity before processing the request and will not charge a fee for reasonable requests.
PK 92 Game reviews this Privacy Policy periodically and may update it to reflect changes in our data practices, new platform features or evolving legal requirements. The "Last Updated" date at the top of this page will always reflect the most recent revision.
Where changes are material — meaning they affect your rights or how your data is used in a significant way — we will notify you by email to your registered address or via an in-platform notification before the changes take effect. For minor updates such as clarifications or formatting changes, the revised policy will be posted without individual notification.
Your continued use of PK 92 Game after an updated policy takes effect constitutes acceptance of the revised terms. If you disagree with any update, please stop using the platform and contact support to request account closure. We recommend bookmarking this page and reviewing it periodically.
If you have any questions about this Privacy Policy, want to exercise a data right, or wish to raise a concern about how your personal data is handled, our customer support team is available 24 hours a day, seven days a week.
You can reach us through the live chat available within your account on the platform. Alternatively, you can write to us at the email address below. Please include your registered username and a brief description of your query so that we can respond efficiently.
Email: [email protected]
We aim to acknowledge all privacy-related requests within two business days and to resolve them fully within 30 days. For complex requests involving large volumes of data, we may extend this by a further 30 days and will notify you if that is the case.
For questions about responsible gaming tools, please visit our Responsible Gaming page. For general platform terms, see our Terms and Conditions.
We have built PK 92 Game with privacy and security at its core. Your personal data, your PKR transactions and your betting history are all protected by strong encryption and strict access controls. Ready to join thousands of Pakistani players betting on cricket, PSL and more?
18+ only. Please play responsibly. Betting should be entertainment — always set a budget and stick to it.